Courier insurance

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Delivery driver using tablet in his van

Insurance for couriers – why is it important?

If you’re in the delivery business, courier insurance can provide that extra layer of reassurance. For example, if disaster hits and your schedule gets disrupted, or you’re served with an expensive employee claim, would you have the funds ready to set things right? Start with public liability insurance, and add any specifics you need.

Remember, goods in transit and public liability insurance are different things. Standard insurance for couriers won’t cover the items you’re transporting, so if you need cover for these.

  • courier liability insurance (public) starting at £1 million
  • UK-based claims team, award-winning and available 24/7
  • claims paid in 24 hours for 80% of settled claims


What does courier business insurance cover?

We’ll start with courier public liability insurance, for injuries or property damage blamed on your business – for example, if you injure someone’s foot with your delivery trolley. From there, you can add insurance for business equipment and your employees, along with personal accident cover in case you or someone on the policy gets signed off work.


How much does couriers insurance cost?

Find out how much you’ll pay by comparing prices from a range of trusted insurers. You choose what goes into your policy, so you only pay for what you need.

Prices start from £4.74 per month

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Example courier insurance quotes, real prices

What kind of excess should I expect?

An excess is an amount you pay towards any claim you make on your insurance. For example, if your excess is £250 and you make a claim worth £1000, your payout will be a maximum of £750.

Insurance cover

Lowest excess

Highest excess

Public liability

£100

£2500

Employers’ liability

No excess

No excess

Tools

£60

£500

Stock

£100

£500

Business and office equipment

£50

£750

The figures above are for guidance only and any excess applying to your quote may differ. You’ll get a breakdown of the excesses for each quote when you compare with us.


How it works

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How do I choose insurance?

Making sure you have the right type and level of business insurance can be the difference between getting a claim paid and having to cover the cost of an expensive accident yourself. Read our tips for guidance on what to consider when buying a policy.


Talk to an expert

Our team of UK-based insurance experts are here to help, Mon 09.00am – 05.30pm, Tues 09.00am – 05.30pm, Weds 09.00am – 05.30pm, Thurs 09.30am – 05.30pm, Fri 09.00am – 05.30pm, Sat 09.00am – 02.00pm

Call our team

0333 043 8527

Online

Contact us on our website whenever suits you

Phone

Call our insurance experts during office hours (calls are charged at a local rate)

FAQs

Find answers to common insurance questions


How do claims work?

Unlike price comparison websites, we take the hassle out of claims for you. We know how important it is to get your business back on track quickly – and with a minimum of fuss. That’s why you get access to your dedicated claims any time, day or night. Call them on 0333 207 0560 or claim online. They’ll do their best to be fair and supportive.

£51 million in claims paid out in 2023

83% of claims were settled in 2023

Example claim

Having courier insurance through Simply Business has saved delivery businesses thousands of pounds when the unexpected happened.

Olly saved more than £5,000

While loading deliveries into his van, Olly (not his real name) threw a package for his employee to catch which was heavier than he realised, and dislocated his employee’s finger. The employers’ liability cover in his courier business insurance policy covered Olly’s liability costs.


Chosen by nearly 1 million small businesses and landlords


Courier insurance FAQ

Whether you’re new to buying business insurance or you’ve been trading for a while, here are the answers to some commonly asked questions about courier public liability insurance in the UK, and other popular covers. You can also check out our business insurance FAQs.

No, these can be referred to as ‘stock in trust’ or ‘in your possession’, which standard courier business insurance policies don’t usually cover. Our policies can include things like your equipment, your portable electrics, your tools, and your office supplies, which will also be covered while in transit if an insurer offers ‘goods in transit cover’. If you’d like to arrange protection for goods that are in transit and aren’t owned by your business, you’ll need to get it through a third-party such as your van insurance provider.

Yes. You may start offering additional services that require you to use different skills or carry out different tasks. If you find yourself in this situation, it’s important to give us a call on 0333 043 8527 to update your policy before you take on this new work.

If you don’t have the correct type of cover in place for the work you do, you may be unable to claim on your policy if something goes wrong.

Each insurer looks at CCJs and IVAs differently – some apply stricter rules than others, but having a CCJ or IVA doesn’t necessarily mean you won’t be able to buy insurance.

You can choose the payment type that suits your business and cash flow best. Some customers prefer to pay in one go, while others prefer to pay a regular monthly amount, like you do with lots of other bills. Simply Business offer three ways to pay for your policy:

  • one-off credit or debit card payment
  • BACS payment
  • Direct Debit

If you choose to pay by Direct Debit, our credit provider, Premium Credit, pays Simply Business the full amount for your policy up front. You then repay Premium Credit in 10 monthly instalments.

This will depend on whether you have employers’ liability insurance in place. Public liability insurance is designed to protect your business against the consequences of legal action brought by members of the public for injuries or damage to their belongings. But when it comes to your employees causing injury or damage, this protection only activates if you also have employers’ liability insurance.

If you employ people, you’re required by law to have employers’ liability insurance.

There’s one exception here. Family businesses that aren’t incorporated as a limited company are not legally required to have employers’ liability insurance. The government defines a “family business” as one where all your employees are closely related to you (as a spouse, civil partner, sibling, child, parent, grandparent, grandchild, step-parent, stepchild or half-sibling). So if you run an unincorporated family business and you choose not to get employers’ liability insurance, it’s important to know that your public liability insurance wouldn’t cover you against damage or injury caused by your team.

We create this content for general information purposes and it should not be taken as advice. Always check policy documentation for details and seek professional advice. Read our full Terms and Conditions


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