Knowledge centre
News, guides and free downloads for small businesses and landlords
5-minute read
Autumn Budget – what could it mean for small businesses?
From Labour’s business tax roadmap to fuel duty increases, read our Autumn Budget predictions.
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8-minute read
What is good customer service?
What truly makes good customer service? Learn what customers expect and how you can improve your small business’s…
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7-minute read
How to do market research: an affordable guide for small businesses
Understanding what your customers want is at the heart of a successful business strategy. Try these affordable market…
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5-minute read
Construction boom – what’s causing rising costs and a supply shortage?
What does unprecedented demand, rising costs, and a materials shortage mean for builders? Read more.
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8-minute read
When does furlough end? A guide to furlough for business owners
Understand the government’s furlough scheme, including when it’s due to end, which employees and businesses are eligible, and…
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6-minute read
Coronavirus loans: when do I have to pay them back?
Coronavirus loans were first introduced for small businesses in 2020 with favourable terms for borrowers. Read our guide…
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6-minute read
How to find a gap in the market – a small businesses guide
A gap in the market is an opportunity to offer something customers need that isn’t already available. Read…
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2-minute read
What’s the impact of Covid-19 on small businesses? Here’s our 2021 report
We’ve spoken to small business owners and the self-employed about the impact of Covid-19 and restrictions – here’s…
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7-minute read
Breathing space – a landlord’s guide to the Debt Respite Scheme
The government Debt Respite Scheme known as ‘breathing space’ provides extra financial protections for renters. Read our in-depth…
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5-minute read
How to choose a tenant – a landlord’s guide
Read about how you can make sure you’re getting the most reliable tenants for your rental property in…
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